Contact Marshal Support
If you have not found the support information you need in the Marshal Knowledge Base or the Forums you can contact Support by phone or email.
Telephone Support
To obtain support by phone, see the information below.
Note: Phone support is generally available Monday to Friday during business hours in each region.
Customers with Premium support contracts are able to contact support at any time for critical issues. To learn more about support service levels, please see the Support Services page.
EMEA:
Support in this region is provided by your Marshal partner. If you need assistance locating your Marshal partner please contact Marshal directly at: +44 (0)1256 848 076
Americas:
Phone Support: +1 713 682-1400
Asia-Pacific:
Support in this region is provided by your Marshal partner. If you need assistance locating your Marshal partner please contact Marshal directly at one of the following numbers:
+64 (0)9 985 0531
Australia (Toll Free): 1800 266 452
New Zealand (Toll Free): 0800 554 445
Email Support
Email support is available for all customers, including software evaluation customers.
Email support@marshal.com
Please note that due to increased spam being sent to this address we have had to implement more aggressive spam detection measures. As a result, there is a small possibility of a legitimate support email being caught as a false positive. If you do not receive an acknowledgement of your email within 4 business hours please send another message or contact us using the telephone numbers above.
